Frequently Asked Questions

Quick answers to the most frequently asked questions. Can’t find your question here? Please feel free to get in touch with us.

Ordering

5 questions

Add the products you want to your basket, proceed to checkout and follow the steps. You will receive confirmation by email straight away.

Orders can be changed or cancelled as long as they have not been processed. Contact info@prepz.nl immediately or call +31 (0)85 060 7635.

After ordering, you will receive a confirmation email. You can follow your order status in your account. Once the parcel has shipped, you will receive a tracking code.

Temporarily unavailable products show an expected date. You can sign up for an email notification when the product is back in stock.

Yes. We offer special rates for business or large orders. Contact info@prepz.nl for a tailored quotation.

Can’t find what you’re looking for?

Our customer service team is here to help. We’re available on weekdays from 09:00 to 17:00.

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