Return goods

Returns

- A return must be requested within 14 days of purchase. Another 14 days is given to ship the return to us. After receiving and validating your return, your money will be wired back within 5 business days. 

You will receive the full amount of only the returned goods.

- If the 14 days are up and you still want to return your item, please contact our customer service. 

- The return shipment will be payed by the customer unless the goods are being sent back for a repair or an exchange of goods within the guarantee time window.

You can request a return and download a shipping label by clicking the link below. 

https://offgrid.shipping-portal.com/rp/